J CLARK & ASSOCIATES LLC TERMS AND CONDITIONS:
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY
ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS &
CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS &
CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. J CLARK
& ASSOCIATES LLC RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND
THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process.
J Clark & Associates LLC is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation,
Wrong cuts, Incorrect or Missing Folds, Finished Product Size.
COPYRIGHT
You may not place or reproduce any trademarks, service marks, or logos
that are not owned by you or licensed to you onto materials and
merchandise to be printed via the J Clark & Associates LLC Service.
Words, names, and designs used to identify services or products are
considered trademarks, service marks, and/or logos. The same policy is
applicable for copyrights. You cannot use unlicensed copyrighted
materials from photographers, artists, publishers, composers, writers,
and other authors of original works. The copyright owner's exclusive
rights prohibit the reproduction of any original work. J Clark &
Associates LLC policy also states that you cannot use explicit language
or pornography on printed materials and merchandise.
CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics,
messages or other materials ("Content") are the sole responsibility of
the person from which such Content originated. This means that you, and
not J Clark & Associates LLC, are entirely responsible for all
Content that you send, upload, post or transmit via the Service.
Recognizing the global nature of the Internet, you agree to comply with
all local rules regarding online conduct and acceptable Content. You
agree to not use the Service to send, upload, post or otherwise
transmit any Content that contains (i) child pornography or anything
indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to
kidnap or injure a person, a threat to injure the personal property or
reputation of another person, a threat to accuse any person of a crime,
a threat to inform another that a person has violated any law of the
United States, or a threat of blackmail; (iii) any matter advocating or
urging treason, insurrection, or forcible resistance to any law of the
United States; (iv) any defamatory remarks directed at any other person
or company; or (v) any content that infringes the intellectual property
rights or other proprietary rights of J Clark & Associates LLC or
any third party. J Clark & Associates LLC does not control the
Content posted by Customers and does not guarantee the accuracy,
integrity or quality of the Content. Under no circumstances will J
Clark & Associates LLC be liable to you in any way for any Content
you may be exposed to that you may find offensive, indecent or
objectionable. Products and services, are provided for your personal
use only. You agree to abide by these terms of service and not to use
these products and services or related messages for any unsolicited or
unauthorized advertising, promotional materials, "junk mail," "spam,"
"chain letters," "pyramid schemes," or any other form of solicitation.
You acknowledge that J Clark & Associates LLC does not pre-screen
Content, but that J Clark & Associates LLC and its affiliates shall
have the right (but not the obligation) in their sole discretion to
remove any Content that violates the terms of service or may otherwise
be objectionable. You further acknowledge and agree that J Clark &
Associates LLC may preserve Content and may also disclose Content if
required to do so by law or in the good faith belief that such
preservation or disclosure is reasonably necessary to: (a) comply with
legal process; (b) enforce the terms of service; (c) respond to claims
that the Content violates the rights of third-parties; or (d) protect
the rights, property, or personal safety of J Clark & Associates
LLC, its users and the public.
GOVERNING LAW
J Clark & Associates LLC is based in Clearwater, Florida. Any legal
action or proceeding relating to or arising from your access to or use
of this Site shall be instituted in Clearwater, Florida. You agree to
submit to the jurisdiction of Clearwater, Florida courts and agree that
venue in these courts is proper in any such legal action or proceeding.
LIMITATION OF LIABILITY
In no event shall J Clark & Associates LLC or its licensors,
suppliers, or vendors, their officers, directors, employees, or agents,
be liable for any special, incidental, indirect, or consequential
damages of any kind, or for any damages whatsoever resulting from loss
of use, data or profits, whether or not J Clark & Associates LLC
has been advised of possibility of the damage, arising out of or in
connection with the use or performance of the site or of failure to
provide services that you order from J Clark & Associates LLC or
its affiliates, including without limitation, damages arising from
mistake, omission, virus, delay, or interruption of service. In no
event shall J Clark & Associates LLC be liable or responsible for
any damages or consequences arising from or related to your
inappropriate or unauthorized use of the site or its content.
INDEMNITY
You agree that you shall indemnify and defend J Clark & Associates
LLC and all parties from whom J Clark & Associates LLC has licensed
portions of Content, and their directors, officers, and employees,
against all claims, liability, damages, costs and expenses, including
reasonable legal fees and expenses arising out of or related to (i)
your breach of these Terms of Use or (ii) any suit, claim, or demand
arising from or relating to any text, photograph, image, graphic or
other material you incorporated into Products.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. J
Clark & Associates LLC is not responsible for any color shift that
occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 300 DPI
and CMYK color mode. J Clark & Associates LLC is not responsible
for images printed as fuzzy, distorted or pixilated due to customer
provided artwork.
Additional fees may apply for the files larger than 30MB.
COLOR PROOFING & MATCHING
J Clark & Associates LLC is not liable for color matching or ink
density on screen proofs approved by the customers. Screen proofs will
predict design layout, text accuracy, image proportion and placement,
but not color or density.
J Clark & Associates LLC will try it's best to match the gradient
density of each color, J Clark & Associates LLC is not liable for
the final appearance of a color.
Important: Gang-run printing is multiple (and different) customer jobs
are combined on a large print sheet, and run at the same time. This
process allows us to spread the expensive initial setup cost of running
a full-color, offset job among many customers.
Application of UV Coating may effect or change the appearance of the
printed colors. J Clark & Associates LLC is not liable for the
final color appearance of a UV product/s.
ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR
Please note that because our letterhead and envelope paper stock is
"uncoated", we recommend you not use colors with high color density. By
this we mean dark colors (black, purple, blue, brown, etc). Dark colors
tend to get soaked into the paper if their color values are too high.
For best results, use light colors.
ORDER CANCELLATION
J Clark & Associates LLC will be happy to help you cancel your
order prior to Approval. However, orders may be eligible for
cancellation upon request via email. Our Customer Service Team will
inform you of any cancellation charges depending on the stage of the
order.
If job is canceled any labor hours (proof, graphics design, etc.) or
administrative fees (credit cards fees, etc.) will be subtracted from
your refund. Minimum is $15.00.
Once the order has been placed successfully, No Refunds are issued for Graphic design services.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All
Sales Are Final. If we verify that we made an error, we will re-print
the order. No Refunds or Credit.
Customer must notify J Clark & Associates LLC within 5 business
days of order acceptance to notify any defects discovered in the
ordered product. In order to receive replacement Customer must return
100% of the received product within 15 days (on their own expense) from
the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping)
are NOT REFUNDABLE, including for those orders that are returned for
any reason. All orders that are being returned must be shipped by
customer's own expense.
ORDER SHIPPING AND DELIVERY
J Clark & Associates LLC will always act to make sure that any
production difficulties do not delay delivery schedules. In no case
shall J Clark & Associates LLC be liable for any consequential or
damages resulting from any delay in shipment or delivery.
All J Clark & Associates LLC customers agree not to hold J Clark
& Associates LLC liable for delays in shipments caused by weather
conditions, shipping company delays, international customs issues or
any other circumstances beyond J Clark & Associates LLC's direct
control. J Clark & Associates LLC shipment and delivery dates are
calculated based upon estimates provided by our suppliers.
J Clark & Associates LLC will always act to make sure that delivery
schedules are met. However, unexpected equipment failure, malfunction
and or technical problems may delay the printing process. In case of
delay caused by technical difficulty, rush charges/fees will be
refunded or waived where applicable. However, technical difficulty will
not be the grounds for order cancellation.
Shipping rates for high quantity products depend on the customers
access to a shipping dock and forklift, otherwise additional charges
may apply.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in
value and can only be done after 30 days from package shipment. J Clark
& Associates LLC is not responsible for 3rd party shipping errors,
omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in
submitting the proper shipping address, J Clark & Associates LLC
will reship the package with corrected address and charge an additional
shipping fee for the shipment.
RIGHT OF REFUSAL
We reserve the right to refuse service without disclosing a reason.
All prices are subject to change.
